Privacy Policy
Your Privacy Matters at Salsabeel ERP
At Salsabeel ERP, powered by Al-Bari Technologies, we are committed to protecting your privacy, securing your business data, and maintaining complete transparency in how information is collected, used, stored, and protected. This Privacy Policy explains how we collect, process, use, and safeguard personal information and business data when you use our ERP software, cloud services, website, mobile applications, and related support services. By using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect only the information necessary to provide reliable ERP services and business support.
Personal Information
This may include:
- Full name/li>
- Business name/li>
- Email address/li>
- Phone number/li>
- Billing details/li>
- Company address/li>
- Authorized user details/li>
- Support communication records/li>
Business Data
This may include:
- Customer and supplier records
- Inventory data
- Sales and purchase transactions
- Financial records
- Employee information
- Payroll and HR records
- Attendance records
- Reports and analytics
- Uploaded business documents
Technical Information
This may include:
- IP address
- Device information
- Browser type
- Login activity
- Access logs
- Usage behavior
- Security monitoring data
This may include:
2. How We Use Your Information
Your information is used only for legitimate business operations, including:
- Providing ERP services/li>
- Account creation and management/li>
- Subscription billing and invoicing/li>
- Technical support and troubleshooting/li>
- Software updates and improvements/li>
- Security monitoring and fraud prevention/li>
- Data backup and recovery/li>
- Service notifications and important updates/li>
- Compliance and legal obligations/li>
We do not sell your personal or business data. That should be standard, not a marketing claim.
3. Data Ownership
All customer business data remains the property of the customer. We do not claim ownership of:
- Inventory records
- Financial reports
- Employee data
- Customer databases
- Internal operational information
We act only as the service provider and data processor. Your business data belongs to you.
4. Data Sharing
We do not sell, rent, or trade your information. Information may only be shared when necessary with trusted providers for:
- Cloud hosting
- Payment processing
- Backup infrastructure
- Email notifications
- Security monitoring
- Technical infrastructure services
All third-party providers are selected based on security, reliability, and compliance standards. We do not casually hand data to strangers.
5. Data Security
We apply strong technical and organizational safeguards, including:
- Secure cloud hosting
- Encrypted data transmission
- Role-based access controls
- User authentication and permissions
- Firewall and infrastructure protection
- Automated backups
- Access monitoring and audit logs
- Internal confidentiality controls
o system on earth is “perfectly secure,” but negligence is unacceptable. Our goal is prevention, not excuses after failure.
6. Data Retention
We retain data only for as long as necessary to:
- Provide active services
- Meet legal obligations
- Maintain financial records
- Support backups and recovery
- Fulfill contractual responsibilities
Upon service termination, customers may request:
- Data export
- Migration support
- Secure deletion where applicable
We do not keep unnecessary data forever.
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion where legally allowed
- Restrict certain processing
- Request data export
- Object to unnecessary processing
- Withdraw consent where applicable
Enterprise customers may also request compliance documentation where required.
8. Cookies & Website Tracking
Our website may use cookies and similar technologies for:
- Login sessions
- Security monitoring
- Performance improvement
- User experience optimization
- Analytics and service functionality
We do not use tracking for meaningless surveillance. Users may control browser cookie settings independently.
9. International Compliance
For international clients, including customers requiring GDPR-aligned privacy practices, we apply strong data protection standards and responsible data handling across all services.
Please also review:
- Data Processing Agreement (DPA)
- GDPR Compliance Statement
- Service Level Agreement (SLA)
Compliance should be operational, not decorative.
10. Third-Party Links
Our website or services may contain links to third-party platforms, payment providers, integrations, or service partners. We are not responsible for the privacy practices of external websites outside our controlled services. Read their policies too. Blind trust is bad business.
11. Policy Updates
We may update this Privacy Policy when necessary due to:
- Legal requirements
- Service improvements
- Security enhancements
- Compliance obligations
- Operational changes
Updates may be communicated through:
- Email notifications
- Dashboard announcements
- Website updates
Continued use of our Services means acceptance of the updated policy.
Contact Information
Salsabeel ERP by Al-Bari Technologies
- 📧 Email: support@albaritechnologies.com
- 📧 Business: albaritechnologies@gmail.com
- 📞 Phone: +92-303-44-66-999
- 📍 Address: Lahore, Pakistan